Simply Smile Orthodontics strives to provide our patients the best possible service. To accommodate our office and patient needs we have implanted some office policies.
During our business hours, we are available to answer any questions or to schedule you for an appointment.
Monday – Friday: 9 am – 5 pm
Saturday: By Appointment Only
Our mission is to provide you with the highest quality care in a clean, friendly and comfortable environment. Our staff is highly trained technically and in customer service, and we keep up with the latest Orthodontic technology.
When you schedule an appoint, we reserve that time slot just for you. If you have to cancel an appointment, please do so at least 24 hours in advance. We understand that emergencies may suddenly arise, but appreciate patients informing us as soon as they can.
We accept most major insurance providers and will help you maximize your benefits. Insurance policies vary a lot making it hard to predict the exact amount your plan will cover. Our office will estimate your payment after insurance and will bill your insurer directly. Our estimate will not always be accurate, and your payment may get readjusted after we hear back from the insurance company.
We offer convenient low and no-interest payment options through CareCredit. You can apply for CareCredit directly through their site and may contact our office if you have any questions.
We provide discounts to patients who pay for services in full. We also give discounts to families who have more than one member receiving treatment at the same time.
If you have an emergency, please call our office immediately. We will be able to help you faster if you call before coming in. Our staff may even be able to provide you with information on how to minimize discomfort immediately.
Our office is committed to communicating openly with our patients. You will get honest and detailed information on your orthodontic problem and the treatments we recommend. We will also answer all of your questions to ensure that you understand your problem and treatment.
If you have any questions, contact us at 954-280-1810.